Regulations

Terms and conditions
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Regulations and additional services

Please see our regulations for the villas for more information on arrival and departure, services included in the price and additional services available, reservations, cancellations and payment terms.

Arrivals and departures

Check-in: from 4 p.m. to 7 p.m.
Check-out: by 10 a.m.
Late arrival: fee of €50.00

Deposit

We require a credit card to be on file as a guarantee for any damage that may occur to the villa and for not respecting the regulations which will be presented. Of course, we will communicate before any charges will occur.

Services included

Taxes, water, bed linens, towels, use of the swimming pool, weekly change of linens, final cleaning, heating, Wi-Fi, 24/7 customer support and access to our large vegetable garden located at the winery. Guests are free to pick vegetables and fruit to eat throughout the week while they are staying with us.
For guests staying in Village Gaggioleto and Villa La Guardata air conditioning and pool towels are included in the price

Additional services available by request

  • Babysitting.
  • Baby cot for children 0-3 years old.
  • Breakfast.
  • Lunch or dinner delivered to your villa.
  • Cooking courses.
  • Or have the chef come cook dinner in your villa.

Animals

Pets Allowed.

Reservations

The reservation must be completed with the following information: name, address, phone number, group composition (number of adults, children, babies, animals).

Cancellation Policy

  • From reservation to 30 days before check-in: 30%.
  • From 29 days up to 8 days before check-in: 50%.
  • From 7 days until the day of check-in: 100%.
  • No show: 100%.

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